WowIQ FAQs: Answers About Orders, Shipping, Returns & Products

WowIQ FAQs

wowiq faqs is your central help hub for everything related to WowIQ orders, shipping, payments, returns, products and support. Instead of hunting through emails or waiting for replies, you can land on this page, scroll, and get clear answers in a few seconds.

We built wowiq faqs to be simple, honest, and actually useful. No legal maze, no tiny fine print—just straight answers to the questions people ask us every day. Think of it as your quick-start guide to how WowIQ works behind the scenes.

📦 Orders & Shipping

Where do you ship?
We ship to most countries within the European Union. If your country appears as an option at checkout, we can ship to you.

How long does delivery take?
Once your order is processed and shipped, standard delivery usually takes around 6–10 business days, depending on your country and local courier.

How fast do you process orders?
Most orders are processed within 24 business hours. As soon as your order ships, you’ll get a confirmation email with tracking info.

Can I track my order?
Yes. You’ll receive a tracking link via email, and you can also use the “Track Your Order” page on our website with your order details.

What if I’m not home at delivery?
Couriers usually try again, leave the parcel in a safe place, or route it to a pickup point. Always double-check your address at checkout—wrong or incomplete addresses can cause delays or losses.

💳 Payments

We accept major payment options (depending on your country), including:

  • Visa, Mastercard, American Express, Maestro

  • PayPal, Klarna

  • Apple Pay, Google Pay, Shop Pay

  • Other local methods where available

🔁 Returns & Refunds

What is your return policy?
You have 30 days from delivery to request a return. Items must be:

  • in original condition

  • unused/unworn

  • with original tags and packaging

  • with proof of purchase

How do I start a return?
Email support@wowiq.eu with your order number and reason. We’ll send:

  • a prepaid return label (where applicable)

  • step-by-step instructions

  • the correct return address

If your return meets the policy and you’re in a supported region, the return label is free.

When will I get my refund?
Once we receive and inspect your return, refunds are usually processed within 5–10 business days back to your original payment method. Your bank or provider may take a little longer to display it.

Item damaged, defective, or wrong?
Contact support@wowiq.eu as soon as possible with photos and a short description. We’ll arrange a replacement or refund, depending on the case and your preference.

🛠 Products & Support

wowiq faqs also exists to help you use your products better. For many items you’ll find:

  • setup guidance

  • first-use tips

  • basic troubleshooting

If something still doesn’t make sense, our support team is one email away and can walk you through the next steps.

📞 Need Help?

You can reach us via:

We aim to reply within 24 business hours.

We keep wowiq faqs updated based on real customer questions. When we see the same doubt popping up in emails or chats, we turn it into a clear answer here—so the next time, you don’t even need to ask. Bookmark this page, and whenever you’re unsure about an order, a return, or a product, start here first.