Terms of service

WowIQ – Terms of Service

Last updated: [INSERT DATE]

OVERVIEW

Welcome to WowIQ!

The terms “we”, “us”, and “our” refer to WowIQ. WowIQ operates this store and website, including all related information, content, features, tools, products, and services, to provide you with a curated smart-tech shopping experience (the “Services”). WowIQ is powered by Shopify, which enables us to provide these Services to you.

These Terms of Service (the “Terms”), together with any policies referenced or linked here (including our Privacy Policy and Refund Policy), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important information about your legal rights and contain warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK].
If you do not agree, you must not access or use the Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that:

  • You are at least the age of majority in your state or country of residence, and

  • You have given us consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services (including browsing our store or purchasing products), you may be asked to provide certain information, such as your:

  • Name

  • Email address

  • Billing and payment details

  • Shipping information

You represent and warrant that:

  • All information you provide is accurate, current, and complete, and

  • You have all rights necessary to provide this information.

You are solely responsible for:

  • Keeping your account credentials secure

  • All activity under your account

You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We work hard to accurately represent our products and services online. However:

  • Colors, finishes, or appearance may vary depending on your screen, device type, and settings.

  • We do not guarantee that the appearance or quality of any product or service will meet your expectations or exactly match on-screen images or renders.

We reserve the right, at any time and without notice, to:

  • Change product descriptions or specifications

  • Change pricing

  • Limit quantities

  • Discontinue any product

We may limit sales of products or services to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase.

WowIQ reserves the right, at our discretion, to:

  • Accept or decline any order

  • Cancel any order after placement (for example, in case of suspected fraud, pricing errors, or stock issues)

Your order is not accepted until we:

  1. Receive and process your payment, and

  2. Confirm acceptance (for example, via an order confirmation email).

Please review your order carefully before submitting. We may be unable to accommodate cancellation requests after an order is accepted.

If we do not accept, change, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at checkout.

All purchases are subject to our Refund Policy [LINK].

You represent and warrant that your purchases are:

  • For your own personal or household use, and

  • Not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

  • Prices, discounts, and promotions may change at any time without notice.

  • The price charged for a product or service will be the price in effect at the time you place your order and will appear in your order confirmation email.

  • Unless expressly stated otherwise, prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices shown in our online store may differ from prices:

  • Offered in any physical stores, or

  • Offered by third parties that sell our products.

We may run promotions or offers that are governed by specific terms. If there is any conflict between promotion terms and these Terms, the promotion terms will apply for that promotion.

You agree to provide current, complete, and accurate purchase, payment, and account information and to promptly update:

  • Email address

  • Billing details

  • Credit card numbers and expiration dates

You represent and warrant that:

  1. The payment information you provide is true, correct, and complete.

  2. You are duly authorized to use the payment method.

  3. Charges incurred will be honored by your payment provider.

  4. You will pay all charges incurred at the posted prices, including shipping, handling, and all applicable taxes.

SECTION 5 – SHIPPING AND DELIVERY

All delivery times shown are estimates only and are not guaranteed.

  • We are not liable for shipping or delivery delays.

  • We are not responsible for delays caused by carriers, customs, or events outside our control.

  • Once we transfer products to the carrier, title and risk of loss pass to you.

Please ensure your shipping address is correct. For more detail, please refer to our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

The Services and all related content, including (but not limited to):

  • Trademarks and brand elements

  • Text, displays, product descriptions, and reviews

  • Images, graphics, video, and audio

  • The overall design, layout, and arrangement

are owned by WowIQ, its affiliates, or its licensors and are protected by applicable copyright, trademark, and other intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only.

You must not, without our prior written consent:

  • Reproduce, distribute, modify, or create derivative works from the Services

  • Publicly display or perform any material from the Services

  • Republish, download, store, or transmit any material from the Services, except for personal, non-commercial use as intended

Except as expressly stated in these Terms, nothing here grants you any license or rights under any patent, trademark, copyright, or other intellectual property of WowIQ, Shopify, or any third party.

WowIQ’s names, logos, product names, designs, and slogans are trademarks of WowIQ or its affiliates or licensors. You must not use them without our prior written permission.

Shopify’s names, logos, product names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are trademarks of their respective owners.

All rights not expressly granted in these Terms are reserved by WowIQ.

SECTION 7 – OPTIONAL TOOLS

We may provide you access to third-party tools as part of the Services.

You acknowledge that:

  • We do not monitor, control, or have input into these tools.

  • We provide access to such tools “as is” and “as available”, without warranties, representations, or conditions of any kind and without any endorsement.

  • We have no liability arising from or relating to your use of such tools.

Your use of optional third-party tools is entirely at your own risk and discretion. You should ensure you understand and agree to the terms on which these tools are provided by the relevant third-party providers.

We may also introduce new features, tools, or resources in the future. These will form part of the Services and will be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain:

  • Links to third-party websites

  • Embedded content or functionality from third parties

  • Materials, products, or services provided by third parties

If you choose to access third-party websites or services, you do so at your own risk.

We are not responsible for:

  • Examining or evaluating the content, accuracy, or policies of third-party sites

  • Any harm or damages arising from your purchase or use of third-party products, services, or content

Please carefully review third-party terms, policies, and practices before engaging in any transaction. Complaints, claims, or questions about third-party products or services should be directed to the third party, not WowIQ.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

WowIQ is powered by Shopify, which enables us to provide the Services to you.

However, any sales and purchases you make in our store are made directly with WowIQ.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and WowIQ, including any injury, damage, or loss resulting from purchased products or services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with WowIQ.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here: [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be viewed on Shopify’s website.

Because the Services are hosted by Shopify:

  • Shopify collects and processes personal information about your access to and use of the Services to operate and improve the platform.

  • Information you submit may be transmitted to and shared with Shopify and other third parties, including those located in countries outside your residence.

Please review our Privacy Policy [LINK] for full details on how we, Shopify, and our partners collect, use, and protect your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit any:

  • Ideas, suggestions, feedback

  • Reviews, proposals, plans

  • Other content (collectively, “Feedback”)

you grant us a perpetual, worldwide, sublicensable, royalty-free license to:

  • Use, reproduce, modify, publish, distribute, and display such Feedback in any medium, for any purpose, including commercial use.

We may use these rights to:

  • Operate, provide, and improve the Services

  • Evaluate and enhance our products

  • Promote WowIQ and its offerings

You represent and warrant that:

  1. You own or have all necessary rights to the Feedback.

  2. You have disclosed any compensation or incentives you received in connection with submitting Feedback.

  3. Your Feedback complies with these Terms and all applicable laws.

We are under no obligation to:

  • Maintain Feedback in confidence

  • Pay compensation for Feedback

  • Respond to any Feedback

We may (but are not obligated to) monitor, edit, or remove Feedback we determine in our discretion to be:

  • Unlawful, offensive, threatening, libelous, defamatory, obscene, or otherwise objectionable

  • Infringing any party’s intellectual property or these Terms

You may not:

  • Use a false email address

  • Pretend to be someone else

  • Mislead us or third parties as to the origin of any Feedback

You are solely responsible for your Feedback and its accuracy.
We assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information in the Services that contains typographical errors, inaccuracies, or omissions relating to:

  • Product descriptions

  • Pricing

  • Promotions or offers

  • Shipping charges, transit times, or availability

We reserve the right to:

  • Correct any errors, inaccuracies, or omissions

  • Change or update information

  • Cancel orders if any information is inaccurate at any time, without prior notice (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes and in line with these Terms.

You may not use the Services:

  • For any unlawful or malicious purpose

  • To violate any laws or regulations

  • To infringe our intellectual property rights or those of others

  • To harass, abuse, insult, harm, defame, slander, disparage, or intimidate any person

  • To transmit false or misleading information

  • To upload or transmit any material that violates these Terms

  • To send unsolicited advertising, spam, chain letters, or similar solicitations

  • To impersonate any person or entity

  • To engage in any conduct that restricts or inhibits anyone’s use or enjoyment of the Services or that may harm WowIQ, Shopify, or users

You also agree not to:

  • Upload or transmit viruses or malicious code

  • Reproduce, duplicate, copy, sell, resell, or exploit any part of the Services

  • Collect or track the personal information of others without consent

  • Spam, phish, pharm, pretext, spider, crawl, or scrape the Services

  • Interfere with or circumvent any security features of the Services or related websites

We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated these Terms.

SECTION 14 – TERMINATION

We may terminate or suspend your access to the Services (or any part of them) at any time, in our sole discretion, without notice.

You will remain liable for all amounts due up to and including the date of termination.

The following sections survive termination, along with any others that by their nature should survive:
Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is provided for general information purposes only.

We do not warrant that:

  • The information is accurate, complete, or current

  • Your use of the Services will be uninterrupted, timely, secure, or error-free

Any reliance you place on such information is at your own risk. We disclaim all liability arising from any reliance placed on such materials by you or others.

EXCEPT AS EXPRESSLY STATED BY WOWIQ, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF:

  • MERCHANTABILITY

  • MERCHANTABLE QUALITY

  • FITNESS FOR A PARTICULAR PURPOSE

  • DURABILITY

  • TITLE

  • NON-INFRINGEMENT

Some jurisdictions do not allow certain warranty disclaimers, so some of the above may not apply to you.

SECTION 16 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL WOWIQ, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY:

  • INJURY, LOSS, OR CLAIM

  • DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND

INCLUDING, WITHOUT LIMITATION:

  • LOST PROFITS, REVENUE, OR SAVINGS

  • LOSS OF DATA

  • REPLACEMENT COSTS

  • OR ANY SIMILAR DAMAGES

ARISING FROM OR RELATED TO:

  • YOUR USE OF THE SERVICES

  • ANY PRODUCTS PURCHASED THROUGH THE SERVICES

  • ANY ERRORS OR OMISSIONS IN CONTENT

  • ANY LOSS OR DAMAGE RESULTING FROM THE USE OF THE SERVICES OR ANY CONTENT OR PRODUCTS PROVIDED THROUGH THE SERVICES

EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless:

  • WowIQ

  • Shopify

  • Our and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers

from any losses, damages, liabilities, claims, or expenses (including reasonable attorneys’ fees) arising out of:

  1. Your breach of these Terms or any documents they incorporate by reference

  2. Your violation of any law or third-party rights

  3. Your access to or use of the Services

We will notify you of any claim subject to indemnification, and we may control the defense and settlement of such claims at your expense. We will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You agree to cooperate with us in defending such claims.

SECTION 18 – SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the unenforceable portion will be deemed severed.

This will not affect the validity or enforceability of any remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision in these Terms will not constitute a waiver of such right or provision.

These Terms, together with any policies or rules posted by us on the site or in respect to the Services, constitute the entire agreement between you and WowIQ and supersede all prior or contemporaneous agreements, communications, and proposals, whether oral or written.

Any ambiguities in these Terms shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign these Terms or any of your rights or obligations without our prior written consent. Any attempt to do so will be null and void.

We may transfer, assign, or delegate these Terms, and our rights and obligations under them, without notice or your consent.

SECTION 21 – GOVERNING LAW

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws and courts of the jurisdiction where WowIQ is headquartered.

You and WowIQ consent to personal jurisdiction and venue in such courts.

SECTION 22 – HEADINGS

Headings used in these Terms are for convenience only and do not limit or affect the meaning of any provision.

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes on our website. Where required by law, we will notify you of material changes and indicate when they become effective.

Your continued use of the Services after any changes are posted constitutes your acceptance of the updated Terms.